VPN
Connection Setup Procedure
To successfully set up a USDA VPN client for Toolkit 2004 v
5.0, use the following procedure.
Setting Up a VPN
Connection for Toolkit 2004
1.
For Toolkit to work properly, the user must be
granted privileges on the server where the field office customer files are
stored as well as normal Domain privileges.
2.
The server location must be defined with the
Endpoint Utility application, as per the Toolkit 2004 Installation Guide.
3.
A workstation with a VPN connection must be
joined to the appropriate USDA domain before attempting the VPN domain log in
described below. Using workstations that are not correctly joined to the USDA domain ("silent sites") leads
to failures, such as not being able to check in customers.
4.
Use the VPN workstation to log in to the
appropriate domain (AGWEST, AGEAST or AGCENTRAL). This joins the workstation to
the Active Directory.
5.
The user should then log in to the USDA domain
using his or her USDA domain log in information. (The user should not use a local machine log-in. This log
in information is not part USDA domain and will cause a failure.)
The basic symptom for problems in the VPN
setup is the inability to transfer files correctly and a failure when copying
the backup file on the server during a Toolkit check-in operation. Other
failures have been seen, but most often reflect the issue of permissions not
being properly set.
Point of Contact
For more information on VPN configuration,
contact Brian Walls at Toolkit Support, bwalls@itc.nrcs.usda.gov,
or (970) 295-5573
Acknowledgment
We acknowledge and thank Chuck Reeves ( AK
) and Gary Ahearn ( NC ) for their assistance in developing these procedures.